Broad Aims: To give the learner a better understanding of managing behaviour that challenges and its impact on the person.

Overview: This course is designed to help staff improve the lives of people who display challenging behavior.  Delegates will explore what behaviour and communication are and what functions they serve.  We adopt the view that challenging behaviour almost always has an underlying cause. Delegates will look at how challenging behaviour can be assessed and some of the strategies that can be used to help promote positive behavior and the importance of recording incidents to help prevent it reoccurring.

Learning Outcomes: By the end of the session learners will be able to:

• Define the term Challenging Behaviour
• Discuss the reasons for challenging behaviour
• Cite the types of behaviour deemed challenging
• List common triggers and avoidance
• Discuss the signs of escalation
• Discuss the behaviour cycle and de-escalation techniques
• Demonstrate and discuss spacial awareness and the importance of safe distance
• Discuss effective strategies to manage difficult behaviours
• Cite the importance of recording and reporting incidents